FAQ for HouseCleaning360.com business listings. These are the FAQ or Frequently Asked Questions that have shown up in the past few weeks. There may be more FAQ that shows up in the next few weeks. We will be updating this list as necessary.
If you still have questions, jump over to our Facebook Support group at https://www.facebook.com/groups/HouseCleaning360
We have regular support staff that jumps in live to help you navigate the referral database.
FAQ: How Do We Find Our Listing? Or Log In?
Unlike popular listing sites we don’t add gobs of companies and then harass you via telemarketing to update the listing. We don’t want you to have to compete with anybody just yet. So we chose to let people add their own listings. This is a more organic approach. When you get referrals from HouseCleaning360.com it is because you went online and added a listing. This means you want us to via search. You want people to leave you ratings and reviews. You want people to refer their neighbors in your area to you.
I joined and want to edit my listing. How do I go about that?
From the home page of https://HouseCleaning360.com, you can access your dashboard up in the top right-hand corner. Next to the “Add Listing” button, you can log in using your username and password. On the left side of your dashboard are all the elements to make changes and upgrades to your business fan page.
FAQ: Does This Mean That I Won’t Be Spammed By Fake Jobs Coming to my Text or Phone?
We’ve heard this complaint dozens of times from other listing sites. And we don’t know how to answer this question.
It seems logical that if there is someone out there who has figured out a way to harass people via text or phone about fake jobs. Yes, it could happen through your online listing as well.
But we promise it won’t come from us. We will never text you with fake job offers just to get you to sign up. That’s sleazy and reeks of scam and it kills our credibility.
Once you list your business information on our site – it’s public information. You are agreeing to show up in the search engines. And once you do – we can’t control who contacts you.
FAQ: I Added My Listing But When I Search For It in The Main Search Bar, It Doesn’t Show Up
Maybe it’s stuck in pending purgatory. It’s possible one of two things has happened. You chose a paid package and didn’t add a credit card or bank account. Or you did but then didn’t claim your listing.
If you’ve added your listing to the database it will show up when you type in the name of your company. But if your company does not show up in the search results then check to see if you’ve claimed your listing.
FAQ: What If I Search And Can’t Find My Location in the Search?
It may mean that there are no listings yet in that area. If you have added yours and it still is not showing up, claim your listing to activate the area.
If your listing still doesn’t show up jump over to our Facebook group https://www.facebook.com/groups/HouseCleaning360/.
Let us know your location is not showing up and we’ll add it in.
FAQ: How do I Claim My Listing on HouseCleaning360?
HAVE YOU CLAIMED YOUR LISTING?
There are thousands of unclaimed listings in our database. You may have uploaded your information but forgot to check your email for a way to log back in.
If you haven’t claimed your listing yet, you are not showing up in the search engines. And that means you’re not showing up when clients search for you and your business.
Go to the main page https://housecleaning360.com. In the upper right-hand corner of the page, there is a button next to the “add listing.”
Click that button. It will let you log in to your listing dashboard. When your account opens under the map it says “claim now”.
Claim your listing to activate your account.
NOTE: If it asks you for proof type in “HouseCleaning360”
FAQ: I Paid For the $24.99/mo How Do I Access the SEO DIY Training Kit?
When you sign up for the Business on Steroids package (24.99/mo) you enroll into an automatic email drip program.
What that means is the email you used either on Stripe or PayPal links to your SEO DIY Training Kit. Check your email and the lessons will trickle in a few times a week.
Each lesson has a short SEO homework assignment that takes 5 to 20 minutes. (Assignment times vary depending on computer skill level.)
FAQ: I Don’t Know Much About Computers Can I Still Do the SEO DIY Training Kit?
Yes. We designed it on a 5th-grade level. We then run it through several filters so you can plug into any translation system. This allows you to learn in any language.
It’s also taught by a non-techno geek for non-techno geeks. Yahoo. Anybody can do this.
FAQ: I Am Super Busy and Don’t Know if I Have Time to Do The Course Right Now
That’s fine. It’s a self-paced course. You can go as slow as you like. Just don’t delete the emails so you can refer to them at any time.
We do have a team building the course in a learning library. This will allow one-click access from any computer at any time. The development team is working on that now and it will be ready soon.
Check back here and also in the Facebook group https://www.facebook.com/groups/HouseCleaning360/ for updates. The automatic email delivery system is already in place so you can begin your SEO boost to the top now.
FAQ: Why Are Ratings and Reviews So Important?
FAQ: How Do I Get Ratings and Reviews From HouseCleaning360.com?
This is an excellent question. We want you to think of your HouseCleaning360.com business listing as your company fan page. It is front and center in the heart of all the search engines so it doesn’t just live on Facebook or Google. It’s listed on all the search engines. Hooray!
So how you get ratings and reviews is you tell your friends and clients about your listing and let them leave you character references, kind remarks, votes of confidence, ratings, reviews, and recommendations. The easiest way to to do this is to create a QR code that you can print on all of your work orders, invoices, worksheets, flyers, business cards and social media sites.
FAQ: How Do I Get a QR Code for My HouseCleaning360 Business Listing?
Step 1: Go to https://HouseCleaning360.com and create your business listing.
Step 2: Copy the URL of your HouseCleaning360.com business listing. It will look like this: https://housecleaning360.com/listing/your-company-name (But of course, it will have your real company name that you used when you set up your listing.
Step 3: Go to http://www.qr-code-generator.com/ and paste your HouseCleaning360.com business listing URL.
Step 4: Save as a .jpg and download.
Step 5: If your computer or tablet doesn’t ask you where to save the file, check your pictures or downloads file on your phone, tablet or computer. Save the QR code in a place where you can find it.
Step 6: Use the QR code on all your marketing materials. When your clients or friends scan the code it will take them directly to the page where they leave ratings and reviews for you.
And yes we are having a contest to see how many ratings and reviews you can collect.
Step 7: Post your numbers on the public https://www.facebook.com/housecleaning360 page along with your HC360 Link so others can see and become fans.
Why Do I Have to Pay to Be on the Referral Network?
You don’t. You can join with the free option. Click on “Add Listing” in the top right corner of the home page and choose the free option. This will allow you to list your business in our database and let the world find you.
This is a great option for people who have two businesses and are paying for one listing but want to be listed in another category. It’s also a great option for beginners just starting their business who don’t have the money yet to grow their business.
Do You Charge For Leads?
Nope. Unlike other popular sites that charge for points, credits and leads, at HouseCleaning360.com we don’t. One of the problems we’ve seen in similar sites is sending the same incoming lead (somebody who wants to hire a house cleaner) to a multiplicity of companies who provide cleaning services. Those house cleaners then waste time and money trying to chase down the lead, do a walkthrough and book the deal – and you’ve got 7 to 10 people fighting for the same lead. All those cleaning companies have to pay for the leads and there is only one customer.
Because we are not running a bidding war for leads we don’t charge you for them. When a customer finds you on HouseCleaning360.com, they choose you because there is something in your profile or on your page they connected with. They choose you.
Ultimately it’s better for the consumer as well. Because instead of having to take time to meet with seven to ten house cleaners and schedule walkthroughs to sort through the blind leads – they can learn about you right online and then decide if they want to call you or move along. This makes your leads more authentic and gives you a better chance of closing the sale once you meet face to face.
NOTE: This is the reason our Business on Steroids package is our most popular – it has more information and answers more customer questions before the customer ever calls you – which saves everybody time.
The Database is Empty – Why Would I Join Now?
This is exactly why you should join now. At Savvy Cleaner we have a wicked fast growth rate for everything we do. Our referral network is just opening its doors right now. As we funnel all our YouTube viewers, podcast listeners, social media and growing cleaning community over to HouseCleaning360.com this is your chance to stand out. You’ll be a big fish in a small pond. If someone in your town is looking for help and there are only four people listed – Bam! Your chances of being hired just went up. You’re not competing with 40,000 people in an oversaturated market – you’re competing against 4. Again, it’s a no-brainer from a marketing view.
I Don’t Have the Money to Join Now, Can I Join Free and Then When The Money Comes In Pay?
Sure. Click the Green option and fill out your business profile. With HouseCleaning360.com the formula is pay-as-you-go. So there are no long-term contracts to sign up for and you can start or stop or upgrade a listing at any time.
Are There Refunds If I Join And Don’t Like The Referral Network?
Nope. Once you cancel your subscription – and you can at any time, your subscription will run through the end of the month and then revert back to the free package. Our highest investment is $24.99 a month and with your purchase comes a free DIY SEO Training Kit (Valued at $397) to help you boost your HouseCleaning360.com listing in the search engines.
The good news is that HouseCleaning360.com is a business site. And if you’re a business, then your monthly investment is tax deductible.
What Happens If I Have The Business On Steroids Package And Then Stop Paying?
You finish out the month with your enhanced business profile until your subscription for that month ends. Then your profile will automatically default back to the free listing where you can live for infinity in our referral database, but some of the functionality will be lost. Check the differences in the packages above to see what features you will be giving up to go back to the basic package.
What if No One Contacts Me Through HouseCleaning360.com?
Then we need to take a look at how you are presenting your business. On sites like this where a customer decides whether to hire you, they look at a variety of things. Do you live close to where they live? Do you accept credit cards? Do you have flexible scheduling or a set schedule? Do you have ratings and reviews? Do you have business experience for the job they want to hire you? Do you have any credentials? (Training, BBB rating, licensing, bonding, insurance, degrees, awards etc.) Do you have images or videos on your site? Are the images or videos well lit? Are they eye-catching or engaging?
How Do I Get Ratings and Reviews If I’m New To This Site and I Don’t Have Customers Yet?
This is an excellent question. Once you have a business page posted on HouseCleaning360.com any of your customers can leave you a rating and review. We recommend you add the QR code from your business page here on HouseCleaning360.com to your social media sites, your website and your marketing materials such as business cards. This way your client can scan your code with their smartphone, and will automatically be directed to your review section. They can hit the microphone button and speak a short review, leave you five stars and Bam! You will have ratings.
What If I Get a Spammer Leaving Nasty Reviews On My Page?
That is a possibility and one of the problems we’ve seen on similar sites where businesses can be reviewed. We currently have a review system in place with a form you can fill out so we can start the resolve process. We want you to succeed and if we can help repair a bad review, we will do our best to do that.